Deliveries & Returns Deliveries & Returns

sportee mommee free uk deliveries and returns

UK DELIVERY

  • STANDARD DELIVERY IS FREE FOR ALL ORDERS IN THE UK
 

INTERNATIONAL DELIVERY

  • INTERNATIONAL DELIVERY COSTS £10.95

We use Royal Mail International Tracked Service for international deliveries.

 

Deliveries to the following countries require a signature on delivery:

Bahrain; Brunei; Bulgaria; China; Cyprus; Ecuador;  Gibraltar; Greece; Italy; Japan;  Kuwait; Norway; Romania; Qatar; San Marino; Slovenia;  South Africa; South Korea; Thailand; Trinidad & Tobago; UAE; Zimbabwe

Please contact us for other preferred shipping options.

Please be aware that import duties and taxes may be applied by your local customs authority.

Estimated International delivery times:

  • Western Europe within 3 - 7 working days
  • Eastern Europe within 5 - 10  working days
  • Rest of the world within 7 - 14 working days

Delivery times are not guaranteed and local postal services, especially to remote areas, can take a little longer, so please allow an extra 2-3 days if you need your order for a specific date or event.

We despatch all orders within 24 hours of receipt. If we are unable to fulfill your order for any reason we will let you know.

For any further delivery queries or instructions please contact us info@sporteemommee.com

 

RETURNS

How do I return?

To arrange a return simply go to returns

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable.

Are there any charges for return?

  • There are no charges in the UK for a return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

 

sportee mommee free uk deliveries and returns

UK DELIVERY

  • STANDARD DELIVERY IS FREE FOR ALL ORDERS IN THE UK
 

INTERNATIONAL DELIVERY

  • INTERNATIONAL DELIVERY COSTS £10.95

We use Royal Mail International Tracked Service for international deliveries.

 

Deliveries to the following countries require a signature on delivery:

Bahrain; Brunei; Bulgaria; China; Cyprus; Ecuador;  Gibraltar; Greece; Italy; Japan;  Kuwait; Norway; Romania; Qatar; San Marino; Slovenia;  South Africa; South Korea; Thailand; Trinidad & Tobago; UAE; Zimbabwe

Please contact us for other preferred shipping options.

Please be aware that import duties and taxes may be applied by your local customs authority.

Estimated International delivery times:

  • Western Europe within 3 - 7 working days
  • Eastern Europe within 5 - 10  working days
  • Rest of the world within 7 - 14 working days

Delivery times are not guaranteed and local postal services, especially to remote areas, can take a little longer, so please allow an extra 2-3 days if you need your order for a specific date or event.

We despatch all orders within 24 hours of receipt. If we are unable to fulfill your order for any reason we will let you know.

For any further delivery queries or instructions please contact us info@sporteemommee.com

 

RETURNS

How do I return?

To arrange a return simply go to returns

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable.

Are there any charges for return?

  • There are no charges in the UK for a return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

 

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